Sniip securely encrypts and stores your credit cards in a certified PCI compliant environment. Sniip uses the highest levels of encryption available. For the techies out there, the algorithm uses 256-bit Advanced Encryption Standard (AES-256) keys in Galois Counter Mode
When you have a bill open, click on the mail icon in the top right-hand corner – a confirmation alert will be displayed. Click ‘Send email’. The bill has now been sent to your account email and can be
Select the ‘History’ tab and locate the bill you just removed. Open the bill and click ‘Move to To do’. The bill will now be under your ‘To do’ tab and can be paid.
To remove a payment method, click the menu button in the top left-hand corner and click ‘Payment Methods’. Navigate (by swiping) to the payment method you want to remove. Click ‘Remove payment method’ – a confirmation alert will be
To remove an m-Billing subscription, click the menu button in the top left-hand corner and click ‘m-Billing subscriptions’. Click ‘Remove’ on the selected subscription.
If you are unable to register for m-billing this is because your council doesn’t support our m-billing service yet. Please contact your council and express your interest in using the Sniip app to receive future bills via your mobile.
Once you click Pay, the payable amount will be shown on the right. Click the pencil icon or shown dollar amount to edit the amount you would like to pay. Once you have entered the amount, click ‘Done’.
If your payment fails, please check your card details are correct and up to date. As your information is securely stored, you will only be able to view the last 4 digits of your card. You may need to
If you are logged in to your account and wish to change your password, click on the menu button in the top left-hand corner and navigate to ‘Account’. Select ‘Change Password’ and follow the prompts. If you are logged
If you are having difficulties scanning your bill, try some of the following troubleshooting steps : Make sure there is ample light Try holding your phone closer/further away from the Sniip code Clean your camera Make sure you are
To create an account with Sniip, you will need to download the app. Once you have downloaded the app, click sign up. You can sign up using your social accounts, email or mobile. Select how you want to sign
Yes. You must create your account for security purposes. During this process you will also get to set up your mobile wallet, including your payment information and a secure 4-digit PIN. This information will be securely saved on your mobile
Very simple: just point the Sniip scanner wherever you see a circular QR (Sniip) code, confirm your payment information and complete your purchase with a secure 4-digit PIN. Alternatively, you can set a calendar reminder and pay later. It’s that
Yes! Once you scan your bill, simply amend the amount to be paid and continue through the checkout process. Please note, changing the amount is only available for some service providers. If your bill cannot be amended, the option to
We back up your payment history on our secure server for audit purposes and so you can store your receipts on the app. That way you can refer back to them anytime. We will never transfer your purchase history to