Can I use Sniip if I’m outside Australia?

Short answer: Yes!

Long answer: You can use Sniip if you’re outside Australia, however as part of our stringent fraud management protocols, any bill payment that we identify as being paid outside Australia will be flagged for review. In this instance, you will be contacted to verify your account as part of our Know Your Customer (KYC) process. 

Once we have verified you as a user and confirmed you are either travelling or living abroad, we will make a note on your account and you can continue to use Sniip to make bill payments. If you are unsure what is an appropriate form of ID, please see here. 

We appreciate this can be an onerous task. At Sniip, customer protection, card security and fraud prevention is our highest priority for the safety of all our users! 

If you are wanting to install Sniip whilst overseas, please see ‘Using Sniip Overseas’. 

If you need any assistance, we’re happy to help! Contact our Sniip Support Squad or call (07) 3267 7710.