Easter Office Hours and processing times

Speaking of Easter, we wanted to give you ample notice of our processing times and office hours over the upcoming Easter period.

The Sniip office will be closed over Easter from Good Friday (April 18, 2025) to Easter Monday (April 21, 2025), reopening at 8.30am Tuesday, April 22, 2025.  

Please note: this period includes two National Bank holidays (business days during which financial institutions are closed) – Friday, 18 April and Monday, 21 April 2025 – payments will not be processed to the end biller on these days. 

What’s this mean? All transactions processed in the Sniip app after 5pm (Australian Eastern Standard Time) Wednesday, 16 April will be processed when received on Tuesday, 22 April, 2025 and will reach the end bill on Wednesday, 23 April, 2025. 

The cut-off times for Sniip to receive your payment for processing prior to Easter are as follows: 

American Express: 4.59pm AEST Wednesday, 16 April 
Visa/Mastercard debit: 4.59pm AEST Wednesday, 16 April 
Visa/Mastercard credit: 4.59pm AEST Wednesday, 16 April
Bank Account: 4.59pm AEST Tuesday, 15 April 
As above, payments from Bank Account require one additional day processing time. 

Reminder: If the due date for your bill, including any recurring or scheduled payments such as rent is prior to Wednesday, 23 April – it must be processed in the Sniip app prior to 5pm on Wednesday, 16.