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Office Hours – Thursday, December 11 2025

The Sniip office will close at 2.30pm on Thursday, 11 December. Please email customercare@sniip.com if you have any urgent enquiries. We will re open as usual on Friday 12 December from 8.30am AEDT.

Christmas and New Year Office Hours 2025

Our office will remain open throughout the Christmas and New Year period, closing only on designated public holidays. Please utilise the usual channels or communication by emailing customercare@sniip.com or phoning (07) 3268 7710.

Payment Processing with Bank Holidays

Bank Holidays: 25 – 26 December 2025 (Christmas Day & Boxing Day)

Payments due on or before Sunday, 28 December must be processed by 5pm AEST on Tuesday, 23 December 2025 (excluding bank accounts, which must be processed by 5pm AEST on Monday, 22 December 2025).

Bank Holiday: 1 January 2026 (New Year’s Day)

Payments due on or before Sunday, 4 January 2026 must be processed by 5pm AEST on Tuesday, 30 December 2025 (excluding bank accounts, which must be processed by 5pm AEST on Monday, 29 December 2025).