Make payments with confidence, every time.

At Sniip, we’re proud to be certified Tier 1 Payment Card Industry Data Security Standard (PCI DSS) compliant. This is the same standard that an Australian bank must comply with. We take every measure to ensure your security. Make bill payments securely with Sniip. 

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Industry leading partnerships

As the first non-bank bill payment app to enable BPAY, we aim to allow every Australian bill payer, to pay every bill, using any payment method.

To do that, we’ve partnered with industry leading partners like Amex, BPAY and ApplePay to pioneer true choice in bill payments. Allowing you to make payments securely, every time. 

Read more about Sniip’s partnerships above

Security without compromise 💪

PCI DSS stands for Payment Card Industry Data Security Standard. Sniip has achieved Tier 1 standards, which is the same security level as a bank. 

Sniip use’s security technology, including smartphone biometrics to protect your personal and payment information. 

Why Sniip?

Face ID

Your Sniip account is protected with biometric security measures like Face ID, and a PIN (Personal Identification Number).

Secure

We have never had a security breach in our 8+ years of operations and have quarterly vulnerability scans to try and penetrate our systems. Our systems have never been penetrated.

Trusted

Sniip is trusted by over 80,000 Australians. We have processed over half a billion dollars in payments.

Your security is our top priority 🔒

Our fraud and compliance team work to monitor your account suspicious transactions, and will always ask for extra verification to protect you. We use a multi-faceted approach to protecting your payments. 

Trusted by you

Great app to get rewards on all of your cards. I accidentally paid a bill twice which was refunded by the biller and sniip customer service contacted me promptly and were very efficient and courteous in sorting the issue out.
Apple App Store Reviewer
As a first time user to the Sniip platform, I found the process incredibly easy and very well explained. I was assured by the ease of use as well as the reminders and notifications that payments were being managed with care, precision and in a timely manner. My ATO payment was fairly substantial in size and all went smoothly. The benefit of reduced surcharges (compared with a direct ATO payment) was an added bonus, combined with those all-important frequent flyer points. Thanks Sniip, I’d highly recommend you to other businesses and thank you for your great customer service.
Matthew T
Love taking control of the card I can use - Amex for everything - tax, water, rates, strata, phone, health fund. Nominal surcharge is worth it!
mitch12!!!!

Get started today!

Simply download the Sniip app from the Apple App Store or Google Play store. Create an account and make your first payment. Simple!

Enter your mobile number and we’ll text you a link to download the app!

FAQ

When you pay a bill via Sniip, you authorise Sniip to receive funds from your nominated payment method. The bill amount will be held by us on trust for the specific purpose of paying your bill. Sniip will then process your bill payment to your biller on the day those funds are received.

Both you and Sniip acknowledge and agree that any and all funds which Sniip may receive for the purpose of making payments of your bills are held by Sniip on trust for you for that purpose and no other. Please refer to our full terms and conditions for more information. 

Sniip only shares the required transaction information with the service provider you make payments with for reconciliation purposes. 

At Sniip, security is our priority. We never share your information with any other third party.

Unfortunately, we are restricted from allowing payments to certain billers using credit facilities, as determined by BPAY and our banking partners. 

This means, you aren’t able to pay credit facilities with a credit card or a debit card, but you can pay from a bank account. Paying from a bank account is completely free in the Sniip app, and this way you are able to keep using Sniip to store and organise all your bills and invoices. 

If you have any questions, please email Sniip Support Squad or call (07) 3268 7710 for more information. 

Your credit card data is encrypted and securely stored. Credit/debit card details are only sent to verified third party payment gateways at the time of payment.

Great question! Absolutely. 

Sniip is secure to use. We encrypt and safely store all data and monitor all transactions through our compliance department. 

Credit/debit card or bank account information is only sent to verified third parties at the time of payment. Once you make a payment, we require you to verify your identity with your PIN or ID login.

Sniip is trusted Payer Institution Member (PIM) of BPAY. 

Sniip is an authorised Payment Institution Member (PIM) of BPAY and undertakes significant compliance assessments in order to provide and maintain our service.

As a regulated Bill Payment Provider, Sniip is not dissimilar to a bank or financial institution and sometimes, we need to get to know you better. 

As part of this commitment, Sniip is required to identify our customers for the purpose of addressing Anti Money-Laundering/Counter-Terrorism Funding risk, fraud and misappropriation risk, as well as requirements imposed by our banking and regulatory partners.

As soon as we receive a refund from your biller, we will contact you about this. We immediately initiate the refund and will return the bill amount back to the card that you made the payments on. Please allow 3-5 business days for the amount to appear in your account.

Sniip has no transaction limit. There are however, minimum and maximum payment amounts determined by each biller. 

If you are making a large payment and are getting a declined message even though you believe you have the funds available to make the payment, we would suggest contacting your financial institution. 

If your financial institution identifies a large transaction that seems out of the ordinary, it may be stopped or flagged as fraudulent. Once you contact your bank and explain that you are making a transaction via Sniip they should enable the transaction. If you have any questions or wish to discuss your transaction, please contact the Sniip Support Squad or call (07) 3268 7710.

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