Yes. However, we have the option for you to add a preferred name.
You can edit your preferred name under your account settings. Tap on the left hand menu, tap ‘Account’ and enter your PIN or use Face ID (available on iOS devices). Tap on ‘Account information’. From here you can update your preferred first name that will be displayed in the Sniip app.
You can use your Apple Pay/Google Pay wallet with Sniip. Or, you can manually add your cards or bank account details.
To add a payment method to your Sniip Wallet, tap the menu in the top left corner and select ‘Payment Methods’. If this is your first time adding a payment method, tap the ‘+’ in the payment methods screen.
If you would like to add multiple payment methods to your wallet, tap the ‘+’ in the top right corner of the screen.
When making a bill payment Apple Pay/Google Pay is the default payment method.
To change to a card in your Sniip Wallet, simply swipe on the Apple Pay/Google Pay logo to select your preferred payment method.
Let’s cover how to scan a BPAY Biller Code with Sniip to pay your bill in seconds.
Firstly, locate a BPAY Biller Code or Sniip QR code on your bill. The code is usually located on the bottom of your bill – this can be an electronic PDF on your computer or a paper bill.
In the Sniip app, tap the blue ‘+’ icon in the top right of the home screen and tap the first option ‘Scan any bill’.
Select the type of bill you wish to pay from the icons on the bottom of the scan screen (Sniip, BPAY, AusPost).
Position the Sniip/BPAY/AusPost code in the middle of the scan guides and ensure you have ample lighting.
When scanning the BPAY Biller Code, ensure both the BPAY Biller Code and Reference number are within the camera frame.
The Sniip app will recognise the code and add a digital version of your bill into the Sniip app ready for payment.
There are multiple ways you can pay a bill through Sniip!
Scan a BPAY Biller Code
Tap the ‘+’ button from the homepage
Tap the scan button
Position the BPAY Biller Code within the scan frame
Review the bill details
Select your payment method and pay!
Manually add a BPAY bill
Tap the ‘+’ button from the homepage
Tap ‘Manually Add’
Type in either the BPAY biller code or name
Add and review your bill details
Select your payment method and pay!
Import bill PDF from email
Open your bill in your email
Tap ‘Share’ and share your bill to the Sniip app
When your bill is ready, you will receive a push notification
Go into the Sniip app and review your bill details
Select your payment method and pay!
Import bill from your camera roll
Open your camera roll and tap on the bill
Tap ‘Share’ and share your bill to the Sniip app
Go into the Sniip app and review your bill details
Select your payment method and pay!
Connect your email account
Tap on the menu icon in the top left corner of the screen
Tap ‘Import from Email’
Connect your Google, Microsoft or Outlook account (make sure you follow the prompts)
Now all your bills are in one place, and you can review and pay easily!
Once you have added your bill in the Sniip app, tap ‘Pay’. Confirm your payment information and complete your bill payment with your Touch ID/Face ID or 4-digit PIN.
Alternatively, you can set a calendar reminder to pay your bill later, schedule a future payment for a later date, create recurring payments or set-up an instalment plan. It’s that easy!
Yes! If you have already installed the Sniip app on your mobile device you can manage your Australian bills from anywhere.
If you are wanting to install Sniip whilst overseas, you will need to make sure your app store country is set to Australia.
Please note: you may be required to complete Sniip’s Know Your Customer (KYC) process when making payments from overseas.
If you need any assistance, we’re happy to help! Contact Sniip Support Squad or call (07) 3267 7710.
Your ‘Membership Number’ is your ABN/ACN used to sign-up for Virgin Australia Business Flyer.
Please note: Your Velocity number will not work and must be the ABN/ACN registered with your Virgin Australia Business Flyer Rewards Portal account.
Entering your Velocity Number will not work as this program is for businesses. You will need to sign up for Virgin Australia Business Flyer and enter your Virgin Australia Business Flyer number into the Sniip app under ‘Loyalty’ in the top left menu. You can sign up for Virgin Australia Business Flyer, here.
If you just set-up your Virgin Australia Business Flyer account and immediately added it to Sniip, it may not be activated yet. We conduct a live validation on your Virgin Australia Business Flyer number, please wait a few hours and try again.
If you’re still unable to enter the number, please contact customercare@sniip.com.
Points will appear in the ‘Loyalty’ section of the Sniip app, as well as in your Points Activity Statement in the Virgin Australia Business Flyer Rewards Portal.
