Can I cancel a payment?

To stop a payment, you must request Sniip to stop the payment before it has been processed by emailing the Sniip Support Squad or calling (07) 3268 7710.  

If the payment has already been processed by Sniip, you will need to contact your biller directly. 

When you add a bill into the Sniip app, you may schedule a payment for the due date. BPAY payments need to be made three days prior to the due date to ensure that the biller will receive and reconcile the payment. This is set-up as a default to ensure your bill is paid on time (but can be amended by you).