Ask Me: Top 3!

Your guide to Sniip's top three questions this month

How do I upload a non-BPAY bill?

When it comes to BSB & Account Number payments, we need a copy of the bill. You can add your bill to the Sniip app in one of three ways:

1. Import from Photo (in the Sniip app)
Take a photo/ Import from camera roll. 

2. Share PDF bill from email (via your chosen email app)
Open the email containing your bill/invoice, tap the ‘Share’ button and select Sniip. 

3. Have bills automatically import from your email
The next time you have a bill land in your inbox, it’ll automatically upload into the Sniip app.

I don't have a 'bill' for my rent, how can I set up rent payments through Sniip?

You can upload/share a receipt of your previous rent payment to Sniip. This is a great option as it may contain the key information we need:

  • ABN (this is required, we cannot facilitate private rentals)
  • Total bill amount
  • BSB & Account Number Details of who you’re paying

Alternatively, please email a copy of your lease/rental agreement containing the below details to rent@sniip.com.

  • ABN (this is required, we cannot facilitate private rentals)
  • Lessor and lessee details
  • Payable amount
  • Reference Number (so your biller can locate your payments)
  • BSB + Account details

We’ll create you a rental bill and add it to your ‘To pay’ tab within the ‘Bills’ section of the Sniip app. You’ll get a handy push notification and an email when it arrives.

Please note that this process can take up to 1 business day. If there’s an urgency to your request, please call (07) 3268 7710. 

What does account verification mean?

Great question! In verifying your Sniip account, you’ll receive the green tick of ✅ Verification on your account and unlock your access to pay bills with a BSB & Account Number using Sniip.

What is it?
User Verification involves uploading a form of photo identification (Driver Licence/Passport) securely to the Sniip app. 

Why is it required? 
User Verification is a crucial step in the process of making bill payments to a BSB & Account Number and is required to be undertaken by all users who wish to access this functionality.

It serves several important purposes: 

1. Security & Fraud Prevention: Verifying user information adds an extra layer of security and protection for your account and all parties involved in the payment process. 

2. Regulatory Compliance: Sniip is a regulated Bill Payment Service Provider (BPSP). We are committed to maintaining compliance with all relevant industry standards and regulations. As part of these requirements, we’re required to request user verification for certain types of transactions, including payments to a BSB & Account Number. 

You can learn more about our User Verification process, here.