Great question! If your bill is under review, it’s likely that you’re the first person to pay that biller with the Sniip app.
Rest assured, we review new billers as quickly as possible – usually within 24 hours.
If your biller is approved, you will receive a push notification letting you know. You may be asked to supply a copy of your invoice as part of the approval process.
If your biller is determined to fall under one of our restricted industries, Sniip will display the message ‘Biller not currently available’ on the ‘Bill Details’ screen. If there’s any urgency to your bill payment, we completely understand! Please email a copy of your bill to customercare@sniip.com. Alternatively, call our Sniip Support Squad on (07) 3268 7710 and we’ll be happy to assist you.