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Leah Kidd

How do credit card points work?

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How do credit card points work?

So, you’ve just signed up for your first credit card, and it earns rewards points. Nice work! Or maybe you’re considering signing up for one because you’ve heard myths and legends about using points to fly business class. Either way, how do credit card rewards points work? How do you make the most of them? What purchases are eligible? 

Getting started in the world of rewards points can be daunting, so we’re here to answer all your burning questions. For those on the outside looking in, you may be wondering how those savvy point earners make it look so easy. Not to worry – with a little knowledge and research, you’ll be earning points like a pro and flying business class in no time. 

What are credit card points?

Credit card points are rewards that can be accumulated through purchases on your credit cards. The most typical types of rewards programs are points, frequent flier or airline miles, and cashbacks. 

How do you earn credit card points?

There are a few ways you can earn credit card points; the main being using your credit card for daily purchases. However, if you want to maximise the potential of your credit card, there are some savvy ways to make sure you’re earning as many points as you can. 

Applying for a credit card with a sign up bonus is a great way to kickstart your points balance, and earn a large number of points at once. 

Paying your regular personal and household bills with a credit card is one of the best ways to boost your points.

What are the points worth?

Depending on the credit card you apply for and the way you redeem them, your points will have a different value. It’s important to note that different purchases will also have different potential points earn capacity. Any savvy points chaser will read the fine print of their credit card, because not all purchases are made equal. 

For some purchases and payments, like paying government bills or the ATO, you might have capped or reduced points earned. 

For instances like this, we recommend using a bill payment service like Sniip.

Sniip is a bill payment service that allows you to earn full points on your bills that would otherwise have reduced or no points earning potential. 

How does Sniip work?

Sniip uses a two-legged transaction to pay your bill, where you earn full points on the first leg of the transaction. Sniip then pays your final biller on your behalf. 

Sniip charges a 1.5% processing fee for credit card transactions using a Visa or Mastercard, these transactions are eligible for their full points earn using Sniip. Personal American Express payments (excluding to the ATO and superannuation) receive a 1.29% processing fee.

How to pay with Sniip

Sniip is a mobile app that allows you to pay any* bill with a BPAY Biller Code and Reference Number. It’s free to download from the app store, and the only fee you will pay is the 1.5% processing fee for Visa and Mastercard credit cards, and 1.29% for personal American Express credit cards (excluding ATO and superannuation payments). 

To pay a BPAY bill with Sniip, make the following steps: 

  1. Locate the BPAY logo on your digital bill (email or photo)/paper bill which will show the BPAY Biller Code (usually in the bottom right corner of your bill). 
  2. Create/login to your Sniip app
  3. Select ‘+’ to ‘Add a new bill’. 
  4. Scan or enter the BPAY Biller Code and Reference Number. 
  5. Add your amount and due date, then select pay (use your digital wallet) 
  6. Done! Your BPAY bill payment is processed.

*Restricted industries apply. 

Get started with Sniip!

Enter your mobile number and we’ll send you a link to download the app! 🚀

New Feature Alert: Import bill from photo

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New Feature Alert: Import bill from photo

Have you ever taken a photo of your bill as a way to safekeep the information, then completely forgotten about it? 

stop forgetting bills

Well now, instead of your bills idly sitting in your camera roll, you can upload photos of your bills to the Sniip app. Schedule the payment in the app so that you can set and forget.

This week we rolled out our newest feature: Import bill from photo! 

Upload a picture of any bill with a BPAY Biller Code and Reference Number. We’ll read the important details and have it ready for you to pay. 

Bills uploaded, no worries! 

How to use Import bill from photo

It’s super simple to import a bill from your photos.

Simply navigate to the ‘+’ on your dashboard of the Sniip app where you would normally add a bill, and select ‘Import bill from photos’ from the menu.

From here, you can choose whether you want to take a photo of your bill or select one from your camera roll. 

Just make sure your photo clearly shows the bill details including the ABN, BPAY Biller Code and Reference Number! 

 

 

Click import and we’ll do the rest! We’ll read all the important information on your bill and let you know with a push that it’s ready for you to review and pay. 

Check out our video on how to import a bill from your photo.

Our ten most popular recurring payments

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recurring payments credit card
recurring payments credit card

Our ten most popular recurring payments

  • How can I earn more Qantas Frequent Flyer Points or Velocity Points?
  • Use Sniip to pay all of your business and personal bills while earning full credit card points!

Introducing: Recurring bills! Today we’re revealing our ten most popular recurring payments set-up in the Sniip bill payment app. Wondering what bill you could make a recurring payment? 

To give you some inspiration, here’s our Top 10 recurring bills our users love paying with Sniip:
1. Water, waste and sewerage (Urban Utilities, Victorian Water Corp, etc)
2. Council rates 
3. Tax bills (Australian Taxation Office, Land Tax)
4. Rent (DEFT, RentPay, Meriton Property Services, PayWay rental and strata)
5. Phone, mobile and internet (Optus, Telstra, Vodafone, iiNet)
6. Energy (Origin, Momentum Energy, AGL)
7. Health insurance (Medibank, Bupa, AHM, HCF)
8. Real estate fees (Rich & Oliva, Abel Property) 
9. Superannuation (AustralianSuper, Rest Super)
10. Child care and school fees

How to set up a recurring bill payment

  1.  Scan or import the bill to Sniip 
  2. In the bill details, tap on ‘Schedule’ 
  3. Select ‘Recurring Payments’ 
  4. Select the frequency and end date for the payments 
  5. Confirm 
  6. Done! 
Manage all your recurring payments from the Scheduled section under ‘Bills’. When you set up a recurring payment with Sniip, you can pay all your normal direct debits with a credit card instead, and earn full points on your rewards credit card!
Learn more

Fast Five: Our most frequently asked questions

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Sniip Frequently Asked Questions
Sniip Frequently Asked Questions

Fast Five FAQ: Our most frequently asked questions this week

1. How do I redeem my rewards? I can’t work out how to apply the credit to my bill.

Great question! To redeem your Sniip rewards, simply navigate to the top left menu in the app. Tap on ‘Rewards’ and type in your rewards code. 

Then, next time you’re paying a bill*, make sure you move the toggle to ‘Use Sniip Rewards’ to redeem your rewards balance! 

*Please note: you need to make a payment of at least $50 to use Sniip Rewards. 

2. Where is Sniip customer service based?

Our customer service team is based in Brisbane, Australia and works from our head office. 

If you’re ever in the area, pop in and say hi! We love visits from our users.

3. My friend recommended me to use Sniip, but I’m based overseas, can I use the app?

Thanks for your interest in Sniip! We plan to expand our operations abroad, however, right now we’re an Australian-based company and  only Australian bills can be paid using the app. 

Usage of the app is limited to those living in Australia or traveling overseas temporarily. This is in place for a couple of reasons:

We facilitate payments made through BPAY, which is a uniquely Australian bill-payment scheme. As part of our onboarding, you need an Australian mobile number and need to be able to be called by Sniip on that number in the case of verification, refunds from billers or errors with payments. 

If you do not register with a legitimate phone number, Sniip has the right to withhold or quarantine your bill payments, until you have verified your mobile number (boring we know, but needed for the security of all our users).

4. Am I eligible to earn frequent flyer/ loyalty points with a credit card program when paying the ATO/ another biller?

Hey there points chaser! You sure can! With Sniip, you earn full points on your bill payment (including the processing fee). You are eligible to earn full points even if your biller doesn’t accept that payment method directly*.  

*Restricted/prohibited industries are ineligible for payments using Sniip.

5. My biller says 'Blocked', what does this mean and how do I get this reviewed?

All this means is that you simply need to upload the bill to Sniip to find out if it can be paid with Sniip. 

When you upload a bill to the app, it will let you know whether you are able to pay that specific bill. 

If you are unable to pay that bill it will either show ‘Biller unavailable (under review)’ or ‘Biller not currently available’. 

Your bill will be in the ‘To Pay’ tab, however it is unable to be paid until it has been reviewed by Sniip. 

We aim to review all billers within 24 hours. However, if you need them to be approved quicker, feel free to give us a call (details below) and we will try and review it as soon as possible. 

If your biller is approved, you’ll receive a push notification to your mobile (pictured above) as well as an email. If your biller is unable to be paid, it will remain as a ‘Blocked Biller’ (picture above). 

Unfortunately, as determined by our banking partners, there are certain restrictions regarding payments to certain billers, due to their risk profile. These include:

  • Remittance service provider
  • Charities and Not-for-Profit
  • Intermediaries
  • Pay-day lenders
  • Internet gambling
  • Casinos
  • Goods dealers
  • Foreign exchange currencies
  • Securities and derivatives
  • Managed investment schemes
  • International business operations
  • International students or travel products
  • Hiring and leasing
  • Banking and financial institutions

If there’s any urgency to your bill payment, we completely understand! Please email a copy of your invoice to customercare@sniip.com. Alternatively, call our Sniip Support Squad on (07) 3268 7710 and we’ll be happy to assist you and expedite the review process, where possible.

Introduction to Sniip and how it could benefit you

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Introduction to Sniip
Introduction to Sniip

Introduction to Sniip and how it could benefit you

The payment app, Sniip, has disrupted the Australian digital payments world by providing a new way for people to pay and manage their personal bills. 

Since its inception, Sniip has continued to expand its offering, partnering with the likes of BPAY, American Express, Apple Pay and Google Pay to create a seamless bill payment experience. 

Keep reading to find out all you need to know about Sniip.

What is Sniip?

Sniip is a payment platform that allows you to pay personal and household expenses with any debit card, credit card or bank account, all through one easy app.

Sniip has created the easiest and fastest way to pay bills. As an accredited BPAY Payment Institution Member (PIM), Sniip has reinvented the way Australians pay and manage bills, completely transforming the bill-payment landscape. 

How does Sniip work?

As a payment platform

Sniip, is a Bill Payment Service Provider, and as a BPAY Payer Institution Member (PIM), it allows you to pay approximately 60,000+ BPAY billers with any payment method. 

Using a two-legged transaction process, Sniip allows you to pay your personal bills with any credit or debit card. The process is simple: Sniip receives the payment for the bill from a user and once these funds have cleared, Sniip processes that payment on your behalf via BPAY. 

In other words, Sniip aggregates all of your payment credentials into one central platform and allows you to choose the way you pay, irrespective of what the biller allows.

For example, Jane has a $50k personal tax bill to pay. She uses her American Express Velocity Platinum Card and pays $375 per annum for the card fee. She gets 1.25 Velocity points per $1 spent on purchases. 

When she pays the ATO with Sniip, she still earns 1.25 points per $1 spent, unlike paying the ATO directly where she would earn 0.5 points per $1 spent. When Jane pays with Sniip, she earns 63,437 Velocity points, which is enough to take her and her husband to Melbourne flying business class return!

As a bill management system

Sniip can help you to manage and organise all your bill payments. 

At a glance, the app dashboard allows you to see a summary of your bills and payments, allowing you to quickly keep track of upcoming bills and payments. 

You can set up auto-pay direct debit for your recurring bills, and have a summary of all your upcoming payments. 

Plus, you can set up auto-bill import, which allows any bills sent to your email account to automatically be received into the app, ready for payment. 

How much does Sniip cost?

Sniip is free to download from the Apple App Store or the Google Play store and there are no subscription fees! Personal and business transactions made with a credit card will incur a processing fee of 1.5% for Visa and Mastercard, with all payments earning full points. Business payments with an American Express receive our tiered rates, which can be viewed here. Personal American Express payments (excluding to the ATO and superannuation) receive a processing fee of 1.29%. You can learn more about payments to the ATO using an Amex here. Check out the complete list of processing fees, here. 

Sniip currently offers the best credit card rate for personal bill payments when compared to other bill-payment platforms.

Summary of key benefits:

Sniip is transforming the way you pay your personal, household and business bills. By paying your bills through Sniip, you can maximise your cash flow and unlock your full points-earning potential. 

Even better, Sniip provides a seamless payment experience, even allowing you to pay with Apple Pay or Google Pay, giving you back your valuable time to spend on more pleasant things in life than paying bills!

The Points Whisperer, Steve Hui of iFlyFlat endorses Sniip to earn full points on all your bills 

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The Points Whisperer, Steve Hui of iFlyFlat endorses Sniip to earn full points on all your bills.

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Steve Hui of iFlyFlat endorses Sniip to earn full points on all your bills when paying with a credit card. 

How to pay BPAY with a credit card 2023

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Pay BPAY with a credit card

How to pay BPAY with a credit card 2023

Pay BPAY with a credit card

Updated March 2023

What is BPAY?

Are you looking to pay BPAY with credit card? If you’re based in Australia and you’re paying bills, it is likely you’re familiar with BPAY. 

Short for Bill Payments, BPAY is the most prominent payment service in Australia that allows you to pay your bills through online banking. 

To pay a BPAY bill traditionally, you would enter the BPAY Biller Code, Customer Reference Number, and payment amount manually into your personal online banking platform.

Can I use BPAY with my credit card directly?

Short answer – yes, you can. Some BPAY Billers permit direct credit card payments.

However, you need to ensure that your final Biller does not consider the payment as a cash advance, which would result in an additional cash advance fee.

If you want a convenient and reliable method to pay a BPAY Biller with a credit card, you can simply use the mobile bill payments app, Sniip. The app is available for IOS and Android.

In 2019, Sniip became a Payer Institution Member (PIM) of BPAY, opening up the 60,000+ BPAY biller network able to be paid with Sniip. 

This means you can pay your biller with a credit card and only be charged the Sniip processing fee of 1.5% for Visa and Mastercard. In addition, American Express personal cards incur a processing fee of 1.29%. There are no cash advance fees, hidden charges, or additional costs.

Certain industries may have restrictions imposed by Sniip and our banking and acquiring partners regarding credit card payments. You can find the details of these restrictions, here.

No one enjoys paying bills, however Sniip makes this process as painless as possible. We developed scan-to-pay technology as the first step, allowing you to scan the BPAY Biller Code and Reference Number instead of manually entering the digits. We verify these details with BPAY to ensure their accuracy before you make the payment.

Sniip also enables you to import or share your bills in the app for seamless payment. Additionally, if you connect your email address to Sniip, we can retrieve all your bills from your email and digitise them within the app, ready for payment. You’ll receive a helpful push notification when they are ready to be paid, eliminating the risk of missing bills or forgetting to pay them by the due date.

How does Sniip work?

Sniip allows you to pay approximately 60,000+ BPAY Biller Codes with your payment method of choice. You take back control! 

We process your funds through our partner payment gateways, into a bank account with our BPAY-sponsor banking partner.

Then, once these funds have cleared, we make the BPAY payment on your behalf. 

At Sniip, we consider all payments made through our app as regular credit card purchases rather than cash advances.

When using Visa and Mastercard credit cards, you only need to pay the Sniip processing fee, which is 1.5% of the transaction amount. For personal American Express cards (excluding payments to the ATO and superannuation), the processing fee is 1.29%. There are no additional fees associated with your transaction.

If you possess a reward-based credit card, you will earn points for every BPAY payment made through Sniip using that card.

Do BPAY transactions earn credit card rewards points? Can I pay BPAY with credit card?

A question we get asked fairly regularly is ‘How do I earn full points on BPAY bills, like paying the ATO and other government bills?’ 

We understand the confusion since many rewards-based credit cards earn reduced or no points when paying bills. 

When you pay with Sniip, you will be eligible to earn full points on your rewards earning credit card!

How to make BPAY payments using Sniip?

Sniip allows you to make BPAY payments seamlessly from your mobile. 

If you have a paper bill, you can easily scan the bill with the Sniip scanner and read the BPAY Biller Code and Reference Number.

Just enter the payment amount, and pay with your credit card or digital wallet (Apple Pay/Google Pay). 

 If you have a digital bill, you can share your bill to the Sniip app or import it from your email!

Other frequently asked BPAY questions

What’s a BPAY Biller Code?

A BPAY Biller Code is the unique 4-6 digit number that can be found on your bill or statement, we use it to process your BPAY transactions. 

The Sniip scan-to-pay technology allows you to simply scan the BPAY Biller Code with the camera, and the scanner reads the BPAY Biller Code on your bill. In summary, there’s no more manually entering long codes when trying to pay your bills!

What is the BPAY processing time using Sniip?

We recommend paying your bill 2-3 days before the due date, to allow for usual BPAY processing times. 

When you pay your bills with Sniip, we pay your bill as soon as we receive your payment.

The cut-off times for Sniip to receive your payments for processing the following business day are: 

11.59pm AEDT Visa/Mastercard

6pm AEDT American Express

6pm AEDT Diners

For all BPAY payments, Sniip will let you know prior to confirming the payment when the bill will be processed via BPAY to your biller. 

The biller must recognise the BPAY payment on the date when you paid the bill via Sniip. Sniip will provide you with a date-stamped receipt that can be found in the app under ‘Receipts’. 

To pay a bill with a BPAY Biller Code using Sniip, make the following steps: 

  1. Locate the BPAY logo on your digital bill (email or photo)/paper bill which will show the BPAY Biller Code (usually in the bottom right corner of your bill). 
  2. Create/login to your Sniip app
  3. Select ‘+’ to ‘Add a new bill’. 
  4. Scan or enter the BPAY Biller Code and Reference Number. 
  5. Add your amount and due date, then select pay (use your digital wallet) 
  6. Done! Your BPAY bill payment is processed.

Fast Five: Our Most Commonly Asked Questions This Week May 2022

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Our most frequently asked questions in May 2022

1. In the new Sniip interface, what's the difference between, 'Review' and 'To Pay'?

Great question! We’ve provided some clarification for you below. 

‘Review’: This is a new category and includes all the bills that you have imported or “shared” to Sniip. These bills will need to be reviewed (confirming BPAY Biller Code, Reference Number, due date, amount, etc) before they appear in the ‘To Pay’ screen. 

‘To Pay’: These are the bills that you need to pay! Any bills that you have reviewed and are waiting to be paid are in ‘To Pay’. 

Please note: If you’re the first person to pay a BPAY Biller Code, your bill will be in ‘To Pay’ with the status as ‘Blocked biller (under review)’. 

 If they’ve been paid, or scheduled, they’ll either be in ‘Pending’, ‘Scheduled’ or ‘Paid’. We have a very helpful resource on our website that runs you through the new Sniip interface. You can check it out, here! 

 

2. How do I know if a BPAY Biller is accepted by Sniip?

You simply need to upload the bill to Sniip to find out if it can be paid with Sniip. 

When you upload a bill to the app, it will let you know whether you are able to pay that specific bill. 

If you are unable to pay that bill it will either show ‘Biller unavailable (under review)’ or ‘Biller not currently available’. 

Your bill will be in the ‘To Pay’ tab, however it is unable to be paid until it has been reviewed by Sniip. 

We aim to review all billers within 24 hours. However, if you need them to be approved quicker, feel free to give us a call (details below) and we will try and review it as soon as possible. 

If your biller is approved, you’ll receive a push notification to your mobile (pictured above) as well as an email. If your biller is unable to be paid, it will remain as a ‘Blocked Biller’ (picture above). 

Unfortunately, as determined by our banking partners, there are certain restrictions regarding payments to certain billers, due to their risk profile. These include:

  • Remittance service provider
  • Charities and Not-for-Profit
  • Intermediaries
  • Pay-day lenders
  • Internet gambling
  • Casinos
  • Goods dealers
  • Foreign exchange currencies
  • Securities and derivatives
  • Managed investment schemes
  • International business operations
  • International students or travel products
  • Hiring and leasing
  • Banking and financial institutions

If there’s any urgency to your bill payment, we completely understand! Please email a copy of your invoice to customercare@sniip.com. Alternatively, call our Sniip Support Squad on (07) 3268 7710 and we’ll be happy to assist you and expedite the review process, where possible.

Please note: If a biller has already been reviewed and restricted, you will receive a ‘blocked biller’ message and the pay button will be disabled. If you believe this is a mistake, please contact us. 

 

3.What’s this about ‘scan any bill?’ How does that work?

Using the Sniip app, you can hover your camera over any BPAY Biller Code and have your bill (either paper or digital bill from your laptop or tablet) imported into the Sniip app, ready for payment. 

This means no more manual entry of BPAY Biller Codes or long reference numbers. When you scan, they’re all imported for you!

It’s a very cool feature and we’d love you to check it out! The concept is the same as scanning a QR code, but instead you’re scanning the BPAY Biller Code and reference number on the bill.

Here’s a quick, ‘how-to’ for scanning in your first BPAY Biller Code using Sniip.

  1. Open the Sniip app, tap the ‘+’ button and select ‘Scan any bill’. 
  2. Hover your camera over the BPAY Biller Code on your bill. 
  3. A digital version of your bill will be imported into the Sniip app ready for payment.

4. What does ‘auto import’ mean? What is this magic?

This is hands-down one of our favourite features in the Sniip app and the best way to keep track of your bills. 

How? We’ll scan your inbox for any bill you can pay with Sniip and automatically add it into the Sniip app ready for your payment. We’ll send you a handy push notification when the bill arrives meaning you’ll never miss a bill payment again. 

Is it safe? Absolutely! At Sniip we’re proud to have achieved Tier 1 in the Payment Card Industry, Data Security Standards (PCI DSS) – this is the same, stringent level as banks. 

Ready to get set-up? Here’s how: 

  1. In the Sniip app, tap the menu in the top left corner 
  2. Select ‘Import from email’, then select your chosen mail provider 
  3. Connect your email address. Done!
 

5. How do I invest in Sniip?

This continues to be one of our most commonly asked questions and is a top search of Google.

Thank you for your interest in investing in Sniip.  

Right now, Sniip is an unlisted public company. If you would like to discuss investing in Sniip, please contact investors@sniip.com.

 

New Look, Same Sniip

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NEW LOOK, SAME SNIIP

A tour of the new Sniip interface

Our humble app has expanded significantly since our inception. Based on your feedback, we knew it was due time for the interface to get an upgrade.

Sniip started working with Brisbane City Council and Queensland Urban Utilities in 2016 to improve the way people manage and pay their bills. Since then, Sniip has become a member of BPAY, allowing users to pay over 60,000 billers across Australia. 

Our design team has worked very hard to bring you this new interface, which is designed to elevate your Sniip experience and help you navigate the app more easily. 

We now have a dashboard! Here, you’ll find a high level summary of your bills. You can easily see any upcoming or scheduled payments and the total amounts. 

We know change can be scary but rest assured, we’re here to guide you through the new app interface and ensure your experience remains as seamless and easy as you expect it to be.

Some things that have changed: 

We’re here for you every step of the way as you learn the new interface, and if you have any questions at all, just give us a call at (07) 3268 7710 and we’ll be delighted to assist you.

Fast Five: Our Most Commonly Asked Questions This Week (13/03/22)

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Our most frequently asked questions in April 2022

1. I submitted my user verification documentation (KYC) but I’m not verified yet! Why?

Thank you for submitting your documentation! We usually review your verification submission within one (1) business day. 

You will be notified (via push notification and email) when your verification has been approved. To ensure your account gets approved as soon as possible, please ensure you upload a copy of your current Driver Licence or passport that clearly shows your full name, date of birth and photograph – you can explore our top tips for successful verification, here. 

If you’d like to check the status of your user verification, or require it to be reviewed urgently, please call (07) 3268 7710 or email customercare@sniip.com. 

2. I added a bill and it says, ‘Biller Under Review’ - what do I do?

Great question! If your bill is under review, it’s likely that you’re the first person to pay that biller with the Sniip app. 

Rest assured, we review new billers as quickly as possible – usually within 24 hours. 

If your biller is approved, you will receive a push notification letting you know. You may be asked to supply a copy of your invoice as part of the approval process. 

If your biller is determined to fall under one of our restricted industries, Sniip will display the message “Biller not currently available” on the ‘Bill Details’ screen. 

These categories include:

  • Remittance service provider
  • Charities and Not-for-Profit
  • Intermediaries
  • Pay-day lenders
  • Internet gambling
  • Casinos
  • Goods dealers
  • Foreign exchange currencies
  • Securities and derivatives
  • Managed investment schemes
  • International business operations
  • International students or travel products
  • Hiring and leasing
  • Banking and financial institutions

If there’s any urgency to your bill payment, we completely understand! Please email a copy of your invoice to customercare@sniip.com. Alternatively, call our Sniip Support Squad on (07) 3268 7710 and we’ll be happy to assist you and expedite the review process where possible.

Please note: If a biller has already been reviewed and restricted, you will receive a ‘blocked biller’ message and the pay button will be disabled. If you believe this is a mistake, please contact us. 

3.When can I start paying to a biller's bank account (BSB and Account Number) because my bill doesn't have a BPAY Biller Code?

Since launching pay from a BSB and Account number at the start of this month, this is the #1 question we’re receiving right now and we appreciate your enthusiasm. 

Rest assured, we’re working hard to bring you this functionality. Our Technical Development Team is currently working away like busy bees and right now we’re on track to release this in 2023. This means you’ll be able to pay all your bills using Sniip, whether they have a BPAY Biller Code or not.

If you’d like to hop on the waitlist to be notified when this feature is released or join our pre-release for this feature, please email customercare@sniip.com. 

4. Do you have a daily limit for transactions?

Great question! There is no daily limit for transactions made through the Sniip app. 

However, if you’re using the Sniip app for the first time or processing a larger bill than usual, your bank may restrict the transaction amount based on their own internal security guidelines. 

If you are making a payment of this nature, we recommend contacting your bank directly to pre-authorise the transaction. 

If you process the transaction, you may receive the notification, ‘Declined’. 



5. How do I invest in Sniip?

This is a frequently asked question by many of our users. Right now, Sniip is an unlisted public company. If you would like to discuss investing in Sniip, please contact investors@sniip.com.

Easter Office Hours

Please note, our office will be closed Friday, April 15 (Good Friday) through to Monday, April 18 (Easter Monday) and reopen Tuesday, April 19. 

If you require urgent support over this time, please email customercare@sniip.com and a member of our Sniip Support Squad will assist you. 

Need help?

Local Support ❤️
8:30am – 5pm AEST